Thomas CXI | Thomas.co

Thomas CXI

Thomas components

Thomas CXI Platform

Where assessment science powers people effectiveness

 

Thomas CXI brings behavioral science and ethical AI together in one platform, helping you hire smarter, develop stronger leaders and build connected, high-performing teams.


 

One platform. Impact that scales.

 

CXI helps individuals understand how they work best, enables organizations to identify and develop the right talent, and equips people leaders with AI-powered coaching to turn insight into action. It connects every stage of the employee journey — transforming understanding into measurable performance.

You can't be in every 121. But CXI can.

 

Even great managers sometimes need support. Don't leave them relying on instinct. CXI equips managers with science-backed insight and real-time AI coaching, embedding clarity and consistency into everyday decisions. The impact: stronger leaders and more connected, high-performing teams.

Managers drive up to 70% engagement in their team

70%

Managers drive up to 70% of engagement in their team.


CXI gives them the insight and coaching they need to lead with confidence.

82% of organisations admit to poor management promotion decisions.

82%

82% of organizations admit to poor management promotion decisions.


CXI helps you identify and develop the right leaders from the start.

Only 1 in 10 people naturally excel at management.

1 in 10

Only 1 in 10 people naturally excel at management.


CXI turns potential into leadership impact with science-backed coaching.

Assess and Connect — together in one seamless system

 

Designed for organizations that want better people outcomes and stronger performance, CXI brings Assess and Connect together in one seamless system — turning everyday management into a consistent driver of results.

Validated insight for confident decisions

Assess

Validated insight for confident decisions

All your recruitment and development tools in one place. Four psychologist-validated assessments combine to create a complete view of every individual — enabling fair, objective decisions across recruitment, development and internal mobility.

  • Standardize best practice in recruitment and promotion
  • Reduce unconscious bias with objective, validated data
  • Identify high-potential employees earlier
  • Enable more impactful performance conversations
Turn assessment insights into your performance edge

Connect

Turn assessment insights into your performance edge

You already know the power of assessment data. Now put it to work.

Connect unlocks behavioral insight across your teams, making working styles and team dynamics visible in everyday moments — extending the value of assessment insight into a system that supports individuals, leaders and teams.

  • Explore colleagues' working preferences and get collaboration advice
  • Compare profiles to anticipate friction before it impacts performance
  • Access AI coaching for real-time feedback and performance support
  • Measure connection to identify engagement risks early

Thom AI

AI coaching grounded in people science

Thom delivers personalized, on-demand coaching powered by science. It gives managers practical guidance on how to communicate, give feedback, navigate conflict and adapt their approach — in the moments that matter.

By embedding insight into everyday workflows, Thom ensures connection and clarity don't get deprioritized when leaders are stretched — building consistent leadership habits that strengthen team performance.

  • Real-time coaching based on behavioral data
  • Practical, context-aware guidance managers can act on today  
  • Helps resolve tension and strengthen psychological safety  
  • Available on demand — straight from your browser

Connection Measure

Measure what matters most

Understand how connected your workforce feels — across the six proven dimensions of connection. The Connection Measure gives leaders visibility into engagement risks before they become retention problems, enabling proactive culture monitoring.

  • Measure trust, cohesion, belonging, wellbeing, safety and communication
  • Identify engagement risks early with real-time connection data
  • Track change over time to see the impact of your interventions
  • Enable shared ownership of connection across teams and leaders

10,000+

organizations

45

years of scientific expertise

140+

countries

Thomas badges and awards - Best customer support and most recommended 2026
Thomas badges and awards - Best customer support and most recommended 2026

Ready to strengthen leadership effectiveness?

 

Know your people. Support your managers. Build a high-performance culture — with Thomas.

Book a personalised walkthrough and discover how CXI turns everyday management into a consistent driver of results.