Connection intelligence
The missing link between people, performance and growth.
Rebuild the bonds that drive productivity, engagement and wellbeing
In today’s fragmented, fast-moving workplaces, disconnection has become a major business risk. Low employee engagement now costs the global economy $9.6 trillion every year – the equivalent of around $1.3 million lost every working second. Employees are tired, businesses are watching growth slow, and technological change is moving too fast for many to keep up. Something has to change.
Find out how connection can increase your productivity and performance.
The case for connection
Disconnection has gone from background noise to genuine global crisis. We know what’s wrong – but businesses don’t have the data to understand what’s causing it.
Employee engagement has fallen to pandemic-era lows, with just 21% of workers considered engaged (Gallup, 2025).
1 in 5 workers globally say their job negatively affects their mental health – signalling that employee experience needs urgent attention (SHRM, 2025).
When added together, the cumulative benefits of achieving high engagement in your business result in a 23% increase in profitability (Gallup, 2025).
What good connection looks like
When connection is strong, people feel seen, valued and supported. They understand their impact and trust their teams to help them succeed.
Connected organisations see:
- Stronger leadership and higher performance
- Greater collaboration and innovation
- 20%+ lower attrition and reduced burnout
- 78% less absenteeism
- 18% higher sales and 14% higher overall productivity
Source: Gallup, 2025 State of the Global Workforce Report
The path to intelligent connection
Start with the data. Most organisations are stuck because they only measure engagement. Traditional engagement surveys focus on extrinsic factors like pay, recognition and culture. Important, yes – but they only reveal how people respond to their working environment, not what drives them to perform.
Thomas focuses on the intrinsic motivators that fuel connection – the social and relational reasons that make people want to do their best work, rather than have to. Building this insight into your people infrastructure is the first step toward true, intelligent connection.
Deeper insights with people science
Thomas’ world-class psychometric assessments reveal how people think, behave and connect: what motivates them, how they build relationships, and how they work best with others.
These insights help you hire smarter, develop talent, and strengthen collaboration with greater self-awareness in every interaction. Our assessments help you understand an individual and how they fit into your team:
- Behavior: How someone shows up at work
- Personality: The drivers that guide their motivation
- Aptitude: Problem-solving speed and learning agility
- Emotional Intelligence: How they relate to others, empathise, and manage their emotions.
Create connection, power performance
With Thomas Connect you can go deeper to fully understand the causes of disconnection, and give your team the tools to fix them.
Building on the scientific insights our assessments provide, Thomas Connect includes AI-driven coaching support for individuals, teams and managers, along with our proprietary Connection Measure to track your progress. Between them, you can:
- Maximise everyday interactions across teams.
- Equip managers to coach more effectively and deliver better results.
- Measure the true drivers of engagement and performance within a team.
- Provide clear, actionable steps to rebuild the commitment and energy that disconnection erodes.
Find out how you can gain the connection advantage.
Understanding the problem
What is Connection?
Understand why connection matters more than engagement alone – and how it can help you create a happier, more productive workforce.
Measuring connection: How we do it
Six key factors reveal how connected your people feel – and how they perform. Discover the science behind the Thomas Connection Measure.
The root causes of disconnection
When connection fades, energy drops and good people start to disengage. Learn what’s causing the disconnection epidemic – and how to turn it around.
Performance starts with intelligent connection
When added together, the cumulative benefits of achieving high engagement in your business result in a 23% increase in profitability (Gallup, 2025).
And connection is the fuel that can help you get there.
Choose Thomas as your connection partner, to see how our approach can transform the way your people work, feel and perform.
Join 11,000+ businesses already using behavioural science to build stronger, more aligned teams.
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