Career with Thomas
Are you ready for a career with Thomas?
We not only value your expertise, but can help you advance your career and your understanding of yourself. We can offer a career that gives you the freedom to innovate, work where and when you choose, and grow through professional and personal development.
We offer hybrid working
We know how important flexibility is and that flexibility means different things to different people, but most often you want more control in how and where you work. Our Hybrid Working Principles are aligned with that thinking.
We embrace diversity
Our business is founded on the understanding that ‘difference makes the difference’. We want to build a workforce that reflects all aspects of diversity to bring a range of perspectives, ideas and insights to everything we do.
We're a global business
We are a global business with offices in the UK (Marlow & London), the Netherlands, Belgium, France, Malaysia, South Africa and Australia and complemented by a global partner network.
How our values create Team Thomas
We celebrate difference and welcome all perspectives
We have a diverse and inclusive workplace where our people are respected for their uniqueness, valued for their contribution and empowered to reach their full potential.
We build trust through transparency and integrity
We're honest, transparent, and committed to doing what's best for our customers and the business. We collaborate openly, and have no tolerance for hidden agendas or passive-aggressive behaviours
We succeed together through innovation
We know that innovation takes courage. We take risks and learn from mistakes.
We believe in doing what is right over what is easy
Even when no one is watching, we will do the right thing over what is easiest, quickest or the most popular, and be accountable for our decisions and choices.
We embrace growth for our people
We believe your time at Thomas should help you grow professionally and personally through a greater understanding of yourself and others
"I love working with and through people to find creative solutions to complex problems in a collaborative manner."
Kira van Niekerk, Global Lead Training & Enablement
Reporting to the Regional Manager – Customer Success, the Customer Success Manager will be responsible for developing customer relationships that promote retention and loyalty. You will be required to work closely with customers to ensure they are satisfied with the services they receive, identify areas where additional services can be provided and improve on any areas of dissatisfaction. As this role will have UK based clients, the successful candidate will be required to be available during core UK business hours
Reporting to the Global Manager, Training, the Trainer will be expected to deliver virtual as well as face to face training for our clients. This will include all accreditations, workshops, and bespoke training for our customers. This role will promote the brand and our product through engaging training delivery that emphasises the science that underpins it.
This role will be the UX pillar in one of our cross-functional teams, who will help the team discover customer problems and experiment rapidly with potential solutions. And then turn winning ideas into simple, powerful, and effective UX and UI designs. And then, with the team, develop the designs into products that help users make progress at work.
This role will help form the foundations of everything we do at Thomas, which is to enable a fast-moving team achieve quality, reliable and stable solutions while using the latest technologies. This candidate will demonstrate passion for high quality software, strong engineering principles and methodical problem-solving skills.
This role will execute all configuration changes, proactively monitor the system configuration and controls and use their extensive Salesforce knowledge to ensure the system is befitting and developed for optimal business performance.
The successful candidate will have familiarity with all aspects of Salesforce Developer Community (SFDC), including the technical, system configuration, user requirements, integrations and all related policies and procedures.
The role of the Account Manager is to engage and build relationships with senior executives within SMB companies (<200 FTEs) to drive Sales outcomes.
Reporting to the Global Manager, Training, the Trainer will be expected to deliver virtual as well as face to face training to our clients. This will include all accreditations, workshops, and bespoke training for our customers. This role will promote the brand and our product through engaging training delivery that emphasises the science that underpins it.
This role is responsible for developing customer relationships that promote retention and loyalty. Your job will be to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This role focuses on our Dutch speaking customers across the Netherlands and Belgium regions.
This role will be responsible for engaging and building relationships with senior executives within SMB companies (<200 FTEs) to drive sales outcomes across the Netherlands, Belgium and France.
This role will be responsible for engage and build relationships with senior executives within medium enterprise businesses to drive sales outcomes in Belgium. This role will also cover current French pipeline and leads held in SalesForce.