When asked if Stephen would recommend Thomas International to others, he replies, “yes, we have, and we do, we’re recommending to all our franchisees, and I’ve also recommended Thomas to the recruiting firm we’ve used when hiring for more senior positions”. In order for Metal Supermarkets to maintain a profitable business model they prioritize franchisee relations, and Thomas International’s PPA and GIA assessments have encouraged more “profitable partnerships with our franchisees” says Stephen. Franchisees especially maintain a strong sense of independence, so their decision to utilize psychometric assessments is due to their confidence in the product and the value it continues to add to their business.
Implementing assessments as a part of the recruitment process has also helped Metal Supermarkets reduce turnover and save money, with Diane noting “it costs a lot of money to hire people so it’s valuable to get a more qualified hire and have them for the long run”. Learning what behavioral traits align best with company culture and each position’s specific needs have improved the organization’s ability to hire the most suitable candidate without bias. With the assistance of an incredible Thomas consultant and insightful client support services, Metal Supermarkets continues to be a Thomas International advocate, implementing our tools as a way of strengthening their already impressive core values.