360 Degree Feedback Tool | Thomas.co

360 Degree Feedback Tool

Thomas components

360 Degree Feedback Assessment

Identify performance gaps and develop self-awareness

  • Explore the gap between identity and reputation
  • Understand behavioural and technical competencies
  • Uncover issues that may be affecting employee performance
  • Open channels of communication for improvement amongst teams
  • Increase self-awareness
  • Managing your high achievers
Request a demo
Users Love Us badge G2

Check out the latest reviews from our most delighted customers

Request a demo

How our 360 degree appraisal works

This assessment quickly and easily enables people to gather feedback from their managers, colleagues, team members and customers and then compare this feedback with their own perception of their performance.

360 view icon

Get a 360 view of your people

Taking feedback from key colleagues and managers is a powerful way of spotting performance gaps. It also enables you to identify how self-aware your employees are and understand the impact they have on the rest of the organisation.

Competency frameworks icon

Develop robust competency frameworks

360 provides your business with an objective framework for identifying performance gaps, developing self-awareness and creating an environment for constructive and honest feedback.

Identity v Reputation icon

Identity vs. Reputation

This assessment quickly and easily enables people to gather performance feedback from their managers, colleagues, team members and customers and then compare this feedback with their own perception of their performance.

360 Assessment info image

Assessment Information

  • Assessment type: 360 Degree Appraisal
  • Format: A blend of rating scales and free-text response options
  • Time to complete: Dependent on the number of competencies measured
  • Training required: Training available if required

By undertaking the Behaviour assessment followed by 360, it notably helped to remove the anxiety around the newfound responsibilities for many of the managers and helped them to realise that we were all in it together.

Julie Pegg - Siemens
Julie Pegg
HR Business Partner
360 background and theory image

Background & Theory

The Thomas 360 Bespoke system was developed by Sarah Hamilton-Gill and Thomas in 2012. The 360 Elite system concept was developed by Sarah Hamilton-Gill over 15 years prior to this as a means to manage complex projects and cohorts.

360 degree feedback provides individuals with a better understanding of their performance because the respondents provide a rounded '360 degree' perspective on the individual’s competencies. The respondent's feedback remains confidential and anonymous throughout the process and allows them to answer more freely in an open and honest way.

The Thomas 360 Bespoke allows you to choose the areas required for your business, either by selecting from the eight questionnaire templates or selecting from the bank of 31 competencies.

360 Degree format image


Select a template or choose the competencies to create the framework for your 360. Respondents rate the individual’s performance on each competency on a scale of 1-7 (1 indicating that the individual needs development and 7 indicating the individual is exceptional).

There is also a section which allows the respondents to write comments in free text. The report provides scores from all the respondents as well as highlighting areas of difference between ratings from the participant, this is represented graphically in the report and helps the individual identify areas in which they may have misunderstandings about performance.

Frequently Asked Questions

What is a 360 degree feedback assessment?

A 360 degree feedback assessment is a process that gathers feedback from an individual's managers, colleagues, team members, and customers to provide a comprehensive evaluation of their performance. It involves utilising a 360 feedback tool, which allows individuals to receive feedback from multiple perspectives. The 360 assessment provides a holistic view of an individual's competencies and helps identify performance gaps.

How do 360 degree feedback tools work?

360 degree feedback tools enable individuals to collect feedback from various stakeholders in their work environment. The 360 feedback platform utilises rating scales and free-text response options to assess performance across different competencies. Respondents rate the individual's performance on each competency, and their responses remain confidential and anonymous. The feedback is then compiled into a report, generated by the 360 feedback system, that highlights areas of agreement and differences, providing a comprehensive view of the individual's performance.

Why use our 360 degree feedback tool in the workplace?

Our 360 degree feedback tool offers several benefits in the workplace. It helps identify performance gaps, develop self-awareness, and create a culture of constructive feedback. By utilising our 360 feedback system, organisations can gain insights from multiple perspectives and make informed decisions. The 360 assessment fosters open communication, increases self-awareness, and promotes personal and professional growth.

How can 360 degree feedback help with staff retention and development?

360 degree feedback plays a crucial role in staff retention and development. By providing individuals with a comprehensive understanding of their strengths and areas for improvement, it helps in developing targeted development plans. The 360 assessment also fosters open communication and strengthens relationships within teams, leading to increased engagement and job satisfaction. The feedback received through the 360 feedback assessment helps individuals align their goals with organisational objectives, enhancing retention and career development opportunities.

How can Thomas help with 360 degree feedback?

Thomas offers a comprehensive 360 degree feedback solution that enables organisations to implement effective feedback processes. Our tailored 360 assessment allows businesses to choose from a range of competencies or templates that align with their specific needs. We provide training if required and support in administering the assessment through our 360 feedback tool. Our system generates detailed reports, highlighting areas of agreement and discrepancies, facilitating meaningful discussions and action planning for individual and organisational development. Thomas ensures a smooth and valuable 360 degree feedback experience.