Downer layered a suite of Thomas assessments on top of its established tools and processes, which included rigorous reference checking and structured interview methods. The suite of assessments employed by the business includes the Thomas Behaviour, Aptitude, Emotional Intelligence and Personality assessments.
All the data points supplied by these assessments are then used in combination to create a robust and inclusive recruitment process. Profound insights into candidates’ preferred work and communication styles, motivation, strengths and risk areas allow Downer’s sourcing team to probe far more deeply at interview. This data-driven approach aids the team in identifying true compatibility with the organisation and team, whilst avoiding the traps of unconscious bias.
Taking the use of behavioural insights further, the team at Downer also applies the ‘DISC’ report to its existing teams. This gives team leaders a means of understanding the makeup, strengths and gaps in the team, which acts as a blueprint for how they can develop a higher performing team.