Thames Valley Police decided to incorporate Thomas' Personal Profile Analysis (PPA) and Trait Emotional Intelligence Questionnaire (TEIQue) into their talent management programme. By using PPA and TEIQue, they were able to identify what delegates give the business at a current level, what they can offer at the next level and where they are likely to need support. By pinpointing their strengths and areas for development, they enabled delegates to make informed decisions about their career direction.

"One of our officers was well known for his autocratic and direct behaviour. Part of the Talent Management programme included looking at emotional intelligence facets such as self-motivation, assertiveness and relationships and exploring what effect they might have on his working behaviour. This helped him to understand how he was being perceived and the impact he had on other people. He chose to adjust his behaviour and as a result has become more successful."