Revera engaged Thomas International to begin a project of instilling the language of Emotional Intelligence throughout the organization. Understanding that ‘leaders have to go first’ the project started with 600 of their key leaders. All 600 took the Trait Emotional Intelligence Questionnaire, (TEIQue).

The TEIQue is a unique emotional intelligence assessment that asks a person to rate their capacity against 15 different facets of emotion, including Empathy, Emotion Expression, Emotion Perception, Assertiveness, and Stress Management. Knowing where their capacity is and understanding how it shows up for them in the workplace, people can learn to flex their capacity to suit the situation.

All 600 leaders received their results along with a ‘thought starter’ document. At their annual conference, Thomas facilitated a two hour Emotional Intelligence session with a focus on the TEIQue and understanding various Facets of emotion aligned with their business and roles.

Cheryl Bardouille joined Revera as the Manager of Learning and Development. Cheryl also knew the value of Emotional Intelligence and became a Certified Analyst to become an in-house expert for interpretation of the TEIQue assessment. Cheryl’s responsibilities at Revera include Leadership Development, and she integrated the TEIQue into Revera University, to support the learning pillars of Lead Self, Lead Others, and Lead Functions.

Revera partnered with Thomas to create four webinars, to build awareness of how emotions impact leaders’ understanding of themselves and others, as well as how they build trust and develop resilience. Learners complete the TEIQue in advance, and each webinar discusses workplace application of the TEIQue in Revera’s context. These webinars are facilitated in-house, to ensure the importance of emotional intelligence is kept front and foremost in the staff’s mind and behaviour.