Case studies

Proco Global lowered staff attrition using Thomas

Proco Global is an international executive search company with a vision to be the premier recruiter for supply chains around the world. They have been working with Thomas International to recruit top quality internal candidates and in turn, lower staff turnover. It is a truly global business, with offices in Hong Kong, New York, Vancouver, Sao Paulo, Singapore, Melbourne, Frankfurt, Brighton and London.

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Proco Global

Employees

51-200

Industry

Recruitment

Country

United Kingdom

Solution

Emotional Intelligence (TEIQue)

11%

lower attrition

The Challenge

"Our business is going through a process of continuous growth and for us to be able to continue this success, we need to ensure we are attracting the very best talent".

Proco Global were looking for a way to not only recruit the right candidates, but also to identify those who were aligned with their vision and values. They wanted to ensure that they were getting the right hiring decision the first time, so that they could focus on growing their company and reduce their spend on recruitment.

The Solution

Proco Global decided to implement Thomas' Emotional Intelligence assessment into the second round of the interview process, the Trait Emotional Intelligence Questionnaire (TEIQue). The TEIQue gives analysis on how well candidates understand and manage their emotions, how well they interpret and deal with the emotions of others and how they use this knowledge to manage relationships within the workplace.

"At Proco Global we are passionate about cultivating a unique culture and the results of the TEIQue allows us to questions candidates during the competency interview around their compatibility to our culture, tea and values, as well as identifying any strengths and areas for development."

The Results

Since Proco Global started using TEIQue tools, staff attrition has reduced by 11%.

Thomas assessments enabled Proco Global to tailor interviews to individuals and dig deeper into their motivation, which has helped make sure they get the hiring decision right and reduce their recruitment costs. "TEIQue has really helped us to identify and shape 'What good looks like for Proco Global'".

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