Successful retention begins with effective communication. We all have our own preferred communication style, but often struggle to explain or articulate it.

Using powerful people science, Thomas helps you understand how each individual in your business likes to communicate, as well as how they like to be managed. This insight can help to build and maintain a trusting, two-way relationship where your people feel valued and engaged, which is essential for employee retention.

When team members leave, it can create a skills gap that their colleagues must try to fill until a replacement is found. This impacts their own work, and can reduce engagement levels, leading to a risk of more leavers.

The people science insights that Thomas offers makes it easier to look beyond technical skills and experience to find candidates with the right soft skills for the role, who can learn new skills quickly and will fit within the existing team. This reduces the extra load on your people so that they feel empowered as part of a high performing team.